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Carlos Aurélio Pereira
Brazilian , +55 48 8407-0316 or +55 48 3533-0884
Skype: billsombrio
billsombrio@gmail.com

Academic Background
Bachelor degree in Computer Systems / FASC-SC (2010).

Main Qualifications
Systems Analyst with over ten years of professional experience in consulting, software and hardware, and Internet companies, having also worked in the public sector, and as a freelance consultant, owning a business;
Solid knowledge in deployment and systems administration Cloud, Salesforce.com CRM, tools, platforms and frameworks for development, Sybase Database and Oracle, SQL.
Good knowledge in deploying database servers as Linux or Windows. Good knowledge in Java, JavaScript, C + +, SQL, Eclipse
Extensive experience in customer service, and with experience in ERP systems for public management.

Professional Background
Betha Sistemas Ltda (Feb/2006 - Jan/2011) - Brazilian Company focused on developing systems for public management, with a turnover of around U.S. $ 5 billion and 300 employees.
Position: Systems Administrator / Information Architect
Main responsibilities:
Responsible for the implementation of Salesforce.com CRM, modeling and restructuring of processes, creating validation rules, triggers, fields, page layout and configuration of the self-service portal. Every sector in the deployment of support to the case of queues for the care and atten web of rules and setting cases for the call center. Access to the database SOQL creation of panels and reports to the board. Also responsible for educating customers on the use of self-service portal.
City Hall Sombrio(Fev2003-Fev/2006) - a public company.
Position: Responsible for the IT industry
Main responsibilities:
Department structure, adoption of methodologies;
Maintenance of Software and Hardware in Windows and Linux servers on machines and customers, design, implementation and administration of data networks.

Alphatech and Computer Services (2002-2003) - Service Metron authorized computers.
Designation: Technical Manager.
Main responsibilities:
Organize team of technicians, customer service, maintenance of computers and servers, networks, Linux, Windows and Novell;
Instructor training courses for training partners.

Languages
• Portuguese — Native Language
English — Reading


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